Shipping Policy
Shipping Policy
1. Processing Time:
- Custom or made-to-order items may require additional processing time, and customers will be notified of any delays.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs and estimated delivery times are calculated at checkout based on the destination and selected shipping method.
3. Shipping Rates:
- Shipping rates are determined by the weight, size, and destination of the package.
- Free shipping may be available for orders over a certain amount, and this will be specified on our website.
4. Shipment Confirmation:
- Customers will receive a shipment confirmation email with tracking information once the order has been dispatched.
5. International Shipping:
- We offer international shipping to select countries. Customers are responsible for any customs duties or taxes imposed by their country.
6. Lost or Damaged Packages:
- We are not liable for any lost or damaged packages. However, we will assist customers in filing a claim with the shipping carrier in such cases.
7. Address Accuracy:
- Customers are responsible for providing accurate shipping information. Please double-check your shipping address before completing the purchase. We are not responsible for orders shipped to incorrectly provided addresses.
8. Delivery Issues:
- In the event of delivery issues, customers should contact the shipping carrier directly. We will provide support and information to assist in resolving the matter.
9. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery, customers will be responsible for the cost of re-shipping.
10. Changes to Shipping Policy: - We reserve the right to update our shipping policy at any time. Any changes will be posted on our website.
For further details or inquiries, please contact our customer service.
Thank you for choosing us!